Emergency Property Management Services

Strategic Defence has offered a unique service to our Property Management services for over fifteen years. We specialize in supporting Strata, Rental, and Commercial Management agencies, we work for you by offering you a reliable emergency response centre that presents a professional, accountable, and understanding attitude.


• Full-Service Central Station fully staffed 24/7
• Knowledgeable Administrative Support Staff to assist with concerns
• Calls promptly answered by a highly trained Specialist
• Highly Customizable emergency response procedures
• Detailed and easy to understand reports sent daily
• 24hr audio recordings of all calls
• Flat rate billing. No surprises, ever.
• Regular communication with your office
• Access to our trades partners (Lock and Security Specialists)

• Plus so much more!

The SDI Difference

Life doesn’t wait for business hours, and neither does the need for prompt action in emergency situations. Our operators are ready to dedicate themselves to your residents in their time of need, recognizing that each and every situation is going to be different. SDI has built a solid team to demonstrate the best in emergency response with a fast-acting, critical thinking team that is always there to answer your calls 365 days a year.

The need for your managers to be available during their hours of rest takes a huge toll on their effectiveness during the day if they’ve been up all night on the phone with a plumber. We’re well equipped to respond to any and all situations throughout your off hours. As required, we will keep your people in the loop, referencing their vast knowledge base while we follow up with residents and trades until the issue is resolved to a logical conclusion.

Get to know us

We would be happy to schedule a meeting to discuss how a partnership with SDI will not only change the way your company responds to after-hours emergencies but how to get your people back on track to get a solid nights sleep. We are awake through the night so you don’t have to be.